Returns & Warranty
As we produce your purchases on demand, all sales are final. We would not be able to offer exchanges or refunds. Please make sure to check the size guide for correct sizing.
Should you have a problem with your order, please do let us know. We would fix it! We’re committed to making sure you’re pleased with your purchase and would replace any damaged or defective items.
Note: All issues are to be reported within a week upon receiving your purchase. Thank you!
As our shirts are printed using direct-to-garment (DTG) printing technique, when unpacking a new shirt, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual – it’s from a fixation agent (pre-treatment) applied during the printing process and it’s not permanent.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
KingPurr’s products are made to order and shipped from five locations including North Carolina, California, Mexico, Spain, and Latvia depending on your delivery location.
We generally make sure to process your order within 2-7 business days. 97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
Estimated delivery times:
USA 5-8 business days
Worldwide Shipping time may vary
depending on location
Product Care Instructions
DIRECT-TO-GARMENT PRINTS (T-SHIRTS, HOODIES & FLEECE PULLOVERS)
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. We use high-quality inks that won’t fade for a long time if taken care of properly.
Keep in mind that the original manufacturer’s care instructions don’t take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn’t use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don’t iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
ALL-OVER PRINTS (SKATER SKIRTS & SWEATSHIRTS)
All-over printed apparel can be machine-washed cold with like colors, without bleach. Don’t dry-clean or tumble-dry the apparel. You can iron it with a low heat setting.
WALL ART PRINTS (POSTERS & CANVAS)
To ensure that your posters and canvas last for a long time, don’t keep them in direct sunlight or outdoors. They can be gently dusted with a soft dry cloth or a feather duster.
To clean a phone case, remove the case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air-dry at room temperature.
Don’t clean your phone case with any alcohol-based products as they can remove the ink and discolor the case.